◇ Procedures for Requesting Disclosure of Sender Information
A request for disclosure of sender information is a procedure established under Article 4 of the Limitation of Liability for Damages of Specified Telecommunications Service Providers and the Disclosure of Sender Information Act (Provider Liability Limitation Law).
If information that infringes on your rights is transmitted using our internet connection service, you can request disclosure of sender information related to such infringement through this process.
◇ Procedure/Procedure Method
Please send the necessary documents to the mailing address below.
□ Necessary Documents:
① Request for Disclosure of Sender Information:
• 1 copy for provider (Word file / 50.5KB)
• 1 copy for inquiry to sender (Word file/50.5KB)
※ Please mask any information (such as name and reason for considering that rights have been clearly violated) that you do not wish to disclose in the document for inquiry.
② Personal Identification documents:
• For individuals: photocopy of driver's license, passport, etc.
• For corporations: copy of a certificate of registered matters (a certificate of current registration or a certificate of historical matters), etc.
• Power of Attorney (in case of request by a representative)
※ For details, please refer to the Guidelines for Disclosure of Sender Information (Identification of the
requester).
③ Information demonstrating the infringement of rights:
• Screenshots (such as from a website) indicating the infringement of rights
• Information that helps identify the sender (such as URL, IP address, timestamp)
※ If the information to be used for investigation is not clearly indicated, there is a possibility that the investigation cannot be conducted. Please confirm the necessary information for investigation below.
◇ Information necessary for the investigation
- Date and time of posting (in seconds)
- Source IP address
- Source port number
- Destination IP address
Regarding our response, please note it may take 2-3 months as we need to confirm the presence of sender information and conduct an opinion survey with the sender.
◇ Mailing Address
To: GLBB Japan Co.,Ltd
1F, 225-1 Hamakawa, Chatan-cho, Nakagami-gun, Okinawa, Japan 904-0112
◇ Procedure/Process Flow
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